==What is 59sec?==
59sec is the monthly service that helps companies to answer leads under 59 seconds, this way boosting conversion rates! Highly effective and awarded!
==Why is important to respond FAST to enquirers from potential clients?==
A study made by MIT and Kellogg shows that if you answer your leads in 30 minutes versus 5 minutes, your chances to close the lead drops 21 times! This is HUGE.
59sec objective is to help companies answer new leads UNDER 59 seconds! This way, your potential clients will be surprised and the chances to close the sale will boost!
==What do you have to do?==
Step 1. Install the free app 59sec on your mobile device.
Step 2. Create your backend via https://59sec.com (or, if your site is on wordpress, just download and install the 59sec plugin).
Step 3. Connect your site with your 59sec mobile app so you can receive in real time push notifications.
==How can you test the 59sec app?==
Step 1. Just enter the key 123456789 to test the app and the plugin with our site: https://www.59sec.com/test
Step 2. Act as a potential client. Go to https://www.59sec.com/test and write something in the contact form. Or you can send a test email at email@example.com, just like a potential client would.
Step 3. Act as a potential sales agent. After you’ll get the notification, click on LEADS tab on the mobile app to see how the admin works. After you GRAB the lead, you should call the potential client ASAP.
Step 4. After the call is finished, you should enter the conclusions in our CRM or yours, depending what you are using.
Step 5. The sales manager (in this case, also you) will see the statistics.
==How soon the notifications are received?==
-The leads generated from contact forms are received in aprox 2 seconds
- The leads that come as emails are received from 20 seconds up, depending of the speed of the email received
- Notifications: site alerts, push notifications via the mobile app, emails,
- Entry sources: contact forms and emails (for now)
- Boss notifications: if the sales agents are not answering a lead in a specified timeframe, the boss is announced.
- Users: sales agents and bosses (administrators)
- Leads to be answered: a real time updated list with all the leads that needs to be answered. The update is done via Ajax. After the lead is grabbed by one of the sales agents, the lead is removed in real time from the list and appears under the CRM tab
- CRM: a simple CRM where you can manage the leads and sales. Also, 59sec can be integrated with any CRM you already use, via API.
- Statistics: so the sales manager can monitor the performance of the sales team. Average response time can generate bonuses or penalties.
For more information, please visit https://www.59sec.com. We are here to help you.